Terms of Use

These Terms of Use are intended to define the terms and conditions of use of the loopcar.fr website (hereinafter the "Website"), as well as the rights and obligations of users.

Use of the Website implies full and complete acceptance of these Terms of Use. If you do not accept these terms, please do not use the Website.

These Terms of Use apply to all users of the Website, whether they are visitors or customers making a vehicle reservation.

LOOPCAR reserves the right to modify these Terms of Use at any time. Modifications shall take effect upon their publication on the Website. Users are responsible for regularly reviewing the Terms of Use.

Company name: LOOPCAR

Legal form: Simplified joint-stock company (SAS)

Share capital: 10,000 EUR

RCS Nice B 945 361 178

SIREN: 945 361 178

EU VAT number: FR68945361178

Registered office: 59 avenue Saint Augustin, 06200 Nice, France

Phone: +33 7 56 92 21 22

Email: contact@loopcar.fr

Mr Shane LU, Chairman

The Website is freely accessible to any user with Internet access. All costs related to accessing the Website (computer hardware, software, Internet connection, etc.) are borne solely by the user.

LOOPCAR uses all reasonable means to ensure continuous access to the Website but cannot guarantee permanent availability. Access to the Website may be temporarily suspended for maintenance, updates, or for any other technical reason.

Users undertake to use the Website in accordance with its intended purpose and these Terms of Use.

It is prohibited to use the Website for unlawful purposes, to attempt to gain unauthorised access to LOOPCAR's computer systems, or to disrupt the normal operation of the Website.

To make a reservation, users may be required to create a personal account. They undertake to provide accurate, complete, and up-to-date information.

Users are responsible for the confidentiality of their login credentials and for all activities carried out from their account.

In the event of fraudulent use of their account, users must immediately notify LOOPCAR by email at contact@loopcar.fr.

LOOPCAR reserves the right to suspend or delete any account in the event of a breach of these Terms of Use.

All elements of the Website (texts, images, logos, trademarks, videos, graphics, software, databases, etc.) are protected by intellectual property laws.

These elements are the exclusive property of LOOPCAR or its partners. Any unauthorised reproduction, representation, modification, or exploitation is strictly prohibited and constitutes an infringement offence punishable under articles L.335-2 et seq. of the French Intellectual Property Code.

Users are authorised to access the Website for their personal and non-commercial use.

Any other use requires the prior written consent of LOOPCAR.

LOOPCAR endeavours to ensure the accuracy of the information published on the Website but cannot guarantee its completeness or currency. The information is provided for indicative purposes only.

LOOPCAR shall not be held liable for any direct or indirect damage resulting from the use of the Website or the inability to access it, except in the case of gross negligence or wilful misconduct.

The Website may contain links to third-party websites. LOOPCAR has no control over these websites and disclaims all responsibility for their content or their data protection practices.

Users access these external websites at their own risk.

LOOPCAR collects and processes personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act of 6 January 1978, as amended.

For more information on the processing of your personal data, please refer to our Privacy Policy accessible from the footer of the Website.

These Terms of Use are governed by French law.

In the event of a dispute relating to the interpretation or performance of these Terms of Use, the parties shall endeavour to reach an amicable settlement.

In accordance with articles L.616-1 and R.616-1 of the French Consumer Code, in the event of an unresolved dispute after a prior complaint to our customer service, you may have recourse free of charge to the following consumer mediator:

The mediator must be contacted within one year of your written complaint to LOOPCAR.