Privacy Policy

The controller responsible for processing your personal data is:

LOOPCAR SAS

59 avenue Saint Augustin, 06200 Nice, France

Email: contact@loopcar.fr

Phone: +33 7 56 92 21 22

When using the loopcar website, we automatically collect the following information:

• Website usage data (pages visited, time spent, interactions)

• Technical information (IP address, browser type, screen resolution)

• Navigation data via cookies (preferences, session)

• Language preferences

• Information you voluntarily provide via the contact form (name, email, message)

This data is collected for the purpose of:

• Analyzing website usage and improving user experience

• Ensuring proper technical functioning of the site

• Responding to your contact requests

• Improving our services and content

• Complying with our legal obligations

In accordance with Article 6 of the GDPR, each processing of personal data is based on a legal basis:

• Contact form: Consent (you agree to share your information with us)

• Analytics cookies: Consent (via the cookie consent banner)

• Essential cookies: Legitimate interest (technical site operation)

• Technical data: Legitimate interest (site security and proper functioning)

We implement all necessary technical and organizational measures to ensure the security and confidentiality of your personal data.

Our servers are secure and we use encryption protocols to protect your information.

Your personal data is retained according to the following periods:

• Contact form data: 3 years after the last contact

• Cookies: Maximum 13 months in accordance with CNIL recommendations

• Technical logs: 12 months

After these periods, data is deleted or anonymized.

Your data may be transmitted to the following subprocessors for the site operation needs:

• OVHcloud (hosting) - France/EU - Secure hosting of our website

• Google Analytics (traffic analysis) - USA - Anonymized site traffic analysis

• EmailJS (forms) - USA - Contact form message transmission

We never sell your personal data to third parties.

Some of our subprocessors are located in the United States:

• Google Analytics: Google LLC adheres to the EU-US Data Privacy Framework, ensuring an adequate level of protection for your data.

• EmailJS: The service adheres to the EU-US Data Privacy Framework and implements standard contractual clauses approved by the European Commission.

These safeguards ensure that your data benefits from a level of protection equivalent to that of the European Union.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access to your data

• Right of rectification

• Right to erasure

• Right to restriction of processing

• Right to data portability

• Right to object

• Right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before such withdrawal

To exercise your rights or for any questions regarding the processing of your personal data, you can contact us:

• By email: contact@loopcar.fr

• By WhatsApp: +33 7 56 92 21 22

You also have the right to lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

We use cookies to improve your experience on our site. Cookies are small text files stored on your device that help us:

• Remember your preferences

• Analyze site usage

• Personalize your experience

• Essential cookies: Required for site operation (session, language preferences)

• Analytics cookies: Used to analyze site usage (Google Analytics)

You can modify your cookie preferences at any time via your browser settings.

Essential cookies for site functionality cannot be disabled.

A cookie consent banner will soon be implemented to allow you to manage your preferences more precisely.